we are committed to offering an exceptional shopping experience to our valued customers. As part of our commitment, we are pleased to provide free delivery under the following terms and conditions:
Eligibility for Free delivery Free delivery is available for orders placed within Providenciales only. All orders are processed within 1 business day. Please note that we do not do delivery on weekends or holidays. Free delivery applies to standard delivery only. Express delivery options are available for an additional fee. All other Islands of the Turks and Caicos Islands additional charges may apply for these destinations. You will receive an confirmation email once your order has been dispatched.
At Elegance Beauty and Supplies, we strive to ensure you are completely satisfied with your purchase. If for any reason you are not happy with your order, we accept returns under the following conditions:
Eligibility for Returns
Returns must be initiated within 2 days of receiving your order.
Items must be unused, unworn, and in their original packaging with all tags attached.
Proof of purchase (such as a receipt or order confirmation) must be provided for a valid return.
Non-Returnable Items
For hygiene reasons, the following items are non-returnable: opened beauty products, gift cards, under garment
Items marked as “Final Sale” are not eligible for return or exchange.
Return Process
To initiate a return, please contact our customer service team at Elegance@elegancebeauty649.com
Once approved, you will receive a store credit, total the amount on your receipt.